Communication

Just picked up the book "Healing Wounded Relationships" by Martin H. Padovani. He says mass at St. Catharine in Spring Lake NJ once in a while and the church is packed when he does. The first chapter is on communications; usually between a couple or family members, but I thought why would this not work with clients and prospects.

He talks about why people don't communicate and goes into detail about all the reasons. I, however, came up with one and only one! People just don't want to communicate. Sad but this is what I have found out to be true. Examples of this are common. Take for instance a new client I picked up the other week. It's a wife and husband team. The husband hired us and passed it on to the wife. She does not know what is going on or cares to so she ignores the calls and emails and he just keeps saying the wife is handling it now. You guessed it, nothing is moving forward on their project. But I predict that in six months or so I'll get a call asking why nothing is being done.... So I'm documenting every attempt to communicate with them...

So return those calls and emails...
Richard M.J. Jarosz on LinkedIn
Lone Keep Internet, Inc.

Why are my Prospects not emailing me?

Because you have the wrong email address on your business card!!! Why do business owners not check this information before they pass out their cards?

Yesterday I was at the SUMMER KICK OFF NETWORKING EVENT at the Sheraton in Eatontown and collected over a couple of dozen of business cards from my networking efforts. I got home and emailed them all the lasted issue of the Jersey Shore Community Information Bulletin as promised. Three got bounced because the email address on the card does not exist! Yes I checked all three and I entered them correctly…

One, a start-up business, even had the website listed incorrectly. It has a “@” were a period should be. All it takes is a little step back and review the cards or have someone like myself review it for them. I do this for my clients all the time. Some clients even sent me a proof copy of their ads to make sure the information is correct. If they are spending money on the ad they want it as correct as possible. You know the Magazine or Newspaper never checks as long as the check clears and the client Oks the proof… right or wrong it get printed.

So keep that is mind have someone else check the printed material and test the email and website addresses.

Richard M.J. Jarosz on LinkedIn
Lone Keep Internet, Inc.

Still thinking about it!

This past week I have been doing some follow up with some prospects for Jersey Shore Coupons. I don’t know if you have been getting this run-a-round but the phrase “I’m still thinking about it” really gets me pissed off! Excuse my language but what other words would describe the feeling? Not about me but about the person I’m speaking with! A simple question deserves a simple answer. These are business people. If they cannot give a straight answer to a yes or no question what does this say about them and their business?


Friends have told me they “Rich they don’t what to hurt your feeling. That is why they don’t say no.” But wasting my precious time by having me call and call to get the same answer “I’m still thinking about it” is helping me? This does not even make sense.

I especially love it when Life Coaches give me this answer. Don’t they coach others to make decisions? How can I recommend others to them when they can’t make simple decisions about their own businesses? And I get a lot asking for referrals but I have yet to get a straight answer out of anyone of them!

Sorry off the soap box for now…..
Richard M.J. Jarosz on LinkedIn
Lone Keep Internet, Inc.

Working on your business versus Working in your business

While making sales calls for Jersey Shore Coupons to people I have known for years I got some strange comments! Looking like most of the people I spoke with were busy working in their businesses. Too busy to think about promoting or advertising their business. And you guessed it! They all were doing terrible…

Years ago I learned that I if spent all my time working in the business my income usually suffered because I had no new business coming in. Sandler Sales Training taught me to set aside a part of each day to build my business. At first this was very hard… But as time went on I got control of my schedule I found it was not too difficult to make the time necessary to keep my business growing. My frustration level starting going down and my income started going up.

So spend more time working on you business….

Richard M.J. Jarosz on LinkedIn
Lone Keep Internet, Inc.

Misinformation

There is so much misinformation available on the web nowadays... It's scary! But business owners can do something about. If they care to. I have spent the last two days making call to restaurants in Ocean and Monmouth Counties. I found what I thought was a good sources of currents establishments. Boy was I wrong! Most of the entries were just plain wrong or out of date. I even found some the restaurant domains for sale.

As a suggestion as a business owner do a google search on your business and check the results. Visit some of these site where you may be listed and confirm the information. If you can find a bad listing so can your potential customers! Once you find a bad listing contact the site owner and see what needs to be done to delete it or correct it. Sometimes it may just involve sending them an email with the correct info or just a phone call to correct the wrong information.

Are you letting customers not find you?????

Richard M.J. Jarosz on LinkedIn

How Rude!

As you know if someone contacts me I assume they want to hear from me. WRONG! Oh, so wrong... I save up all the email advertisements I get and about once or twice a month I give them a call just to touch base. See if I can help them, see if they can help me.

Well I just have to vent! This "Design" company has sent me three emails since the beginning of the month! So... I called them and OMG! How Rude! First, they did not even announce that I had called their company (personal number?). Second when I stated who I was and why I was calling I got this list of question: Who, What, Where etc.

I finally said "Wait a minute! You don't owe me any money. I was just calling in response to the emails you sent me" This prompted another line of questions. I answered all of her questions politely but still could not have a conversation with all her defensiveness. So I politely thanked her for her time and hung up!

I was looking to work with an additional design company but I would not send a single client of mine to her. So I just deleted all of her emails and blocked her email address.

Wonder how the economy is treating her?

Richard M.J. Jarosz
Lone Keep Internet, Inc.

Something for nothing and your chick for free....

It never ceases to amaze me! Contacted hundreds of friends on FaceBook who have businesses to let them know of a new Free Business Directory that their websites should be listed on. Specifically one of our sites.

Jersey Shore Coupons

All they has to do was click the link and add their website info. Guess how many took advantage of this FREE help? Yeap not a one! I actually had several "Friends" unfriend me for making the suggestion and trying to help them.

Am I missing something? Am I going something wrong? Or is it that nobody wants or needs help?

Please, I'm at a lost. Someone fill me in?


Richard M.J. Jarosz on LinkedIn

PS Maybe I'll have better luck on LinkedIn???